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In hospitality, your service is the experience you offer your guests. We’ve got tools, tips, and best practices to help you create an outstanding guest experience using technology.
When it comes to providing one-of-a-kind guest experiences, a growing number of hoteliers are discovering the power of big data to make things personal.
Both business and pleasure travelers expect to be able to not just access the Internet, but to do so wirelessly
The hospitality industry has embraced leading-edge technologies to better serve its guests and react to changing market conditions.
From its humble beginnings in computer science laboratories of the 1960s to its explosion in the mid-1990s as a cornerstone of culture and commerce, the Inte...more
Like virtually everything in our contemporary lifestyles, the travel and hospitality industry has been radically disrupted by digital technology and the Inte...more
When you think of the phones at a hotel, you may think of them as a secondary, even tertiary priority for your average hotel guest.
There is no doubt that technology is very important to the average hotel guest.
Find out how the Chicago-based First Hospitality Group added high-speed, high-bandwidth Internet access as a free amenity for their guests – read the case st...more
Todays’ travelers are more tech-savvy and connected than ever before. Hoteliers need strategies to accommodate guests’ technology needs and engage this “alwa...more
While the cloud and SaaS have the potential to help hotels achieve significant improvements in their operations, many hotels will struggle with related bandw...more
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