Contributed By


Chris Connor

Senior Director Product Management, Data Innovation at Comcast Business

View Profile

Challenges and Trends Impacting America’s Top CIOs

September 18, 2015

There were several key takeaways from the NCS Madison CIO Strategy Meeting in Chicago, including popularity of cloud infrastructure.

I recently had the opportunity to attend the NCS Madison CIO Strategy Meeting in Chicago, where I moderated a roundtable disc on “Enabling and Managing Innovation within Your IT Service & Delivery Organization.” The panel focused on current CIO challenges, trends in IT and barriers to innovation, and was attended by corporate IT leaders from among the top companies in the U.S.

The discussion was highly interactive and quite informative—here are my key takeaways from the discussion:

  • Every CIO that participated in the panel has moved at least part of their IT infrastructure to the cloud.
  • In migrating IT services to data centers and the cloud, it has become clear to CIOs that the underlying network is a critical piece of the IT delivery infrastructure; however, many lack the required networking expertise within their organizations to support it.
  • Most CIOs use a hybrid of agile and waterfall development for new systems deployment.
  • Innovation is a big focus in many IT organizations; however, the focus is more on people and processes than on technology
    • With their migration to cloud services, some CIOs have determined they need to develop or hire experts in architecture and vendor management, rather than actual developers.
    • The development of a strategic systems architecture is very important to optimize network performance across the company and minimize the impact of “rogue IT”.
    • CIOs are still struggling to gain alignment with the rest of the business and are hiring team members who understand the bigger business picture – and who are better able to communicate with and manage stakeholders.

Recent research from Comcast Business and IDG confirms that what these CIOs are experiencing is reflective of what’s happening in enterprise organizations across the country.

This article is available exclusively to
Comcast Business Community Members.

Join the Comcast Business Community to read this article
and get access to all the resources and features on the site.

It's free to sign up


Join the Discussion

To Comment either Register or Login:


To view the rules of engagement for commenting on Comcast Community click here


Resource Center

Why Comcast
Comcast Business delivers fast, reliable networking solutions built for business performance and growth

Current Offers
Take advantage of our limited time offers with a customized plan built to give your business an edge over competitors

Community Forums
Find solutions, share knowledge and get answers from customers and experts

Help & Support
Get help and support from Comcast experts

Resource Library
Find out how Comcast has helped clients like you meet their needs with informative White Papers, Case Studies and more

Internet Speed Test
Try the Comcast Business Internet Speed Test to see how your business stacks up

Social Media
Connect with Comcast and join the conversation on LinkedIn, Twitter, and Facebook

Take your business beyond

Fast is the nation's largest Gig-speed network. Beyond Fast is technology that helps business boom.
Learn more about Comcast Business solutions that can help your business perform better.