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John Guillaume

Vice President, Product Management & Strategy at Comcast Business

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Finding Your Voice in the Cloud

April 22, 2015

Computing isn’t the only business function that can thrive in the cloud. Voice services from the cloud offer such a wide array of operational and cost benefits that you’ll call your friends to tell them all about it.

Computing isn’t the only business function that can thrive in the cloud. Voice services from the cloud offer such a wide array of operational and cost benefits that you’ll call your friends to tell them all about it.

Cloud-based voice services free your business from the bonds of a tethered phone system. You and your employees can be anywhere and still benefit from the capabilities of an on-premise system. It’s basically having a virtual PBX.

For example, your business can still keep a local phone number, employees can receive calls on their mobile devices no matter where they are, voice messages can be read in email, and the business call log and directory are available on mobile phones.

As with cloud computing, voice in the cloud offers significant cost savings. The provider maintains the technology, so your business doesn’t have to worry about making a major capital investment every few years or staying on top of hardware management, the two main drawbacks of a traditional PBX phone system.

What’s more, by integrating a voice over IP (VoIP) solution with a cloud-based data network, voice becomes more than just a tool of necessity. With several critical information streams available on office and mobile devices, your business will have everything it needs – wherever and whenever it needs it -- to serve customers and clients.

A voice solution in the cloud will transform how your business communicates, providing a flexibility that keeps pace with the wired, 24/7 world.

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