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Golden Rule Builders Boosts Customer Service with Improved Communications

March 16, 2017

Golden Rule Builders, Inc., a provider of custom new homes and remodeling services, is dedicated to delivering a high-quality experience for their customers.

Golden Rule Builders, Inc., founded in 1987 in Catlett, Virginia, is a full-service builder providing custom new homes and remodeling services. The company was battling communication issues due to a legacy voice system with limited functionality and slow internet connectivity. The lack of connectivity was negatively impacting the service the builders could provide for its customers. Learn how upgrading their phone and voice systems helped Golden Rule Builders improve communication and collaboration to enhance overall customer service.  Read the case study.

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