Contributed By

imageedit_2_5928286578

John Guillaume

Vice President, Product Management & Strategy at Comcast Business

View Profile

Hosted VoIP: Leave the Heavy Lifting to Your Service Provider

June 26, 2014

A managed or hosted voice service is an attractive model for businesses, particularly small to midsize companies – mainly because they don’t necessarily have the same in-house expertise as larger enterprises.

A managed or hosted voice service is an attractive model for businesses, particularly small to midsize companies - mainly because they don't necessarily have the same in-house expertise as larger enterprises. Generally, a managed solution requires on-site equipment, whereas a hosted solution is hosted at the service provider's location.

There are several benefits for using a managed or hosted VoIP/IP telephony service. Rather than a heavy up-front cost, a monthly service fee is billed over the course of the contract. And, rather than the internal IT staff taking care of the day-to-day management of the service, the service provider will take care of the maintenance for you. This allows your staff to focus on more strategic priorities.

Regardless of whether you choose a managed or hosted service or a traditional arrangement, it is important to build a detailed cost assessment with your provider from the start. Cost savings are not a sure thing when using a hosted/managed solution, however; it is possible that it can be cost effective compared to a traditional deployment. The best IP telephony solution for you depends on your needs and goals for your business. Discuss with your service provider and explore your options.

This article is available exclusively to
Comcast Business Community Members.

Join the Comcast Business Community to read this article
and get access to all the resources and features on the site.

It's free to sign up

OR

Join the Discussion

300 Characters Left

Tags

comcast-ctas-voice-banner-315x289-v2

Resource Center

Why Comcast
Comcast Business delivers fast, reliable networking solutions built for business performance and growth

Current Offers
Take advantage of our limited time offers with a customized plan built to give your business an edge over competitors

Community Forums
Find solutions, share knowledge and get answers from customers and experts

Help & Support
Get help and support from Comcast experts

Resource Library
Find out how Comcast has helped clients like you meet their needs with informative White Papers, Case Studies and more

Internet Speed Test
Try the Comcast Business Internet Speed Test to see how your business stacks up

Social Media
Connect with Comcast and join the conversation on LinkedIn, Twitter, Facebook and Google+