Contributed By

ConnectionstoGrowth

Connections to Growth

View Profile

Unified Communications Helps Drive Success

November 13, 2018

These solutions bring all your communication components together—and bring out the best in your company’s performance potential.

Unified communications has the potential to transform your business but doesn’t require you to master another technology. Just the opposite: by implementing a unified communications solution, you reduce the need for internal telecom technology expertise. That frees those resources to contribute more to top- and bottom-line activities rather than hardware and system maintenance and upgrades. You gain increased communication, collaboration, and real-time decision-making capabilities without having to invest more time and attention in your communications platform. What’s driving the increasing adoption of unified communications?

  • The cloud. Like so many other breakthroughs, these game-changing advances are being powered by the evolving capabilities in the cloud. If you still think of it chiefly as a platform for storing and transmitting data, you’re behind the curve. The cloud has grown up into a place to store, share, and act on knowledge and business intelligence.
  • The cost of aging technology. When assessing the cost of adopting unified communications, be sure to also take into account the cost of continuing to use your legacy system. For example, with a legacy system, you must pay for the number of licenses and the cost of trunking necessary to meet your needs during the company’s peak season. Unified communications and collaboration platforms are, by contrast, services that can be as flexible as you and your business require, regardless of cyclicality.
  • A remarkably robust solution. You’re already familiar with some of unified communications components, such as instant messaging, conferencing, desktop sharing, and audio, web, and video conferencing. But some of the added functionality may be outside your experience, such as: mobile integration, readable voicemail, call control and multimodal communications, presence, unified messaging, and mobility and a virtual office environment.

These integrations streamline communications, eliminate fumbling shifts from one platform or app to another, and can be used from any location, on-site or remote, via each user’s choice of mobile device or desktop. Unified communications transforms those devices into a simulated communications platform, and harnessing the power of that platform, transforms companies by streamlining interactions and improving business efficiencies.

Read the Unified Communications: An All-in-One Solution guide to learn more about how unified communications can streamline—and transform—your business.

This article is available exclusively to
Comcast Business Community Members.

Join the Comcast Business Community to read this article
and get access to all the resources and features on the site.

It's free to sign up

OR

Join the Discussion

300 Characters Left





To Comment either Register or Login:


OR

To view the rules of engagement for commenting on Comcast Community click here

Resource Center

Why Comcast
Comcast Business delivers fast, reliable networking solutions built for business performance and growth

Current Offers
Take advantage of our limited time offers with a customized plan built to give your business an edge over competitors

Community Forums
Find solutions, share knowledge and get answers from customers and experts

Help & Support
Get help and support from Comcast experts

Resource Library
Find out how Comcast has helped clients like you meet their needs with informative White Papers, Case Studies and more

Internet Speed Test
Try the Comcast Business Internet Speed Test to see how your business stacks up

Social Media
Connect with Comcast and join the conversation on LinkedIn, Twitter, Facebook and Google+