Comcast Business Customer Resources for Staying Connected

March 26, 2020
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As the world responds to the impact of COVID-19, businesses are facing dramatic and unexpected changes in the ways they work. At Comcast Business, we’ve implemented a number of new safety and reliability measures to ensure the health and safety of our employees and help our customers maintain service continuity.

Businesses of all sizes are having to roll out similar efforts to adjust their business during an uncertain time. Whether it’s moving operations to a new location, transitioning to a remote workforce, or even more foundational organizational or strategic changes, it’s a time of upheaval.

We know how important it is to stay connected to your team members and customers, and in order to do this, you might need to reconfigure your Internet and voice solutions or adjust how you manage your service.

To help ensure you are able to fully utilize your service during this time, we encourage you to reference our guide on ways you can use your Comcast Business Internet, phone, and other services to help keep you and your team connected to your business from any device. (Just click here and scroll down).

Plus, My Account and the Comcast Business App make it easy for you to manage service features and sign up for alerts.

Access Your Account - Make sure you have quick access to your account, and retrieve or reset your password as needed.

Manage Remotely – Make sure you can remain in touch and on the job by customizing product features, adjusting your services, or troubleshooting your service remotely

Stay Connected - Consider how best to stay in touch with customers and employees by using call forwarding, voicemail, and conference call functions.

The COVID-19 outbreak has caused businesses everywhere to fundamentally change the way they do business, which involves many adjustments along the way. We’ll continue to update on how we’re responding to COVID-19 and how our services can keep you connected here.

Click here for more advice on how businesses can respond to the challenges of COVID-19.

Explore tips and tools to keep your business connected during COVID-19.

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